What to Expect During Your Flooring Project
When you decide to update your home, you’re not just buying a product; you’re entering into a process. At Strait Floors, we know that the biggest source of stress in any home remodel is "the unknown." That’s why we’ve built our reputation on a commitment to being the number one priority in our eyes.
As a twice-received National Floorscapes "Dealer of the Year," our business is built on a structured, transparent communication process. We want to ensure there is "never a moment where you are wondering where the project is at." Here is the step-by-step journey of a typical Strait Floors project.
Step 1: The Showroom Inspiration
Your journey begins at one of our welcoming showrooms in Sequim, Bremerton, or Port Townsend. From the moment you walk through the door, you’ll find a relaxed environment. Our team members are focused on meeting your needs—not landing a sale. We’ll help you browse our extensive catalog of luxury vinyl, hardwood, carpet, and more, providing samples you can take home to see in your own lighting.
Step 2: The In-Home Estimate
Once you’ve narrowed down your choices, we schedule a professional in-home estimate. This isn't just about measuring square footage; it's about assessing your subfloor, checking moisture levels, and identifying any potential installation challenges. This ensures that the quote we provide is accurate and that there are no "surprises" once the work begins.
Step 3: Constant Communication & Ordering
After you approve the estimate, the "behind-the-scenes" work starts. We remain in constant communication to update you on:
Order Status: When your materials are ordered and their expected arrival date.
Delivery Process: Coordinating the safe delivery of your flooring to our warehouse or your job site.
Scheduling: Setting an installation date that works for your schedule.
Step 4: The Installation Phase
On the day of installation, our certified flooring installers arrive. These are top-of-the-line professionals who guarantee a great job every time. Depending on the size of your project, this may take a single day or a full week. During this time, we maintain a clean workspace and keep you informed of our daily progress.
Step 5: The Final Walkthrough
We believe the job isn't done until you are 100% satisfied. After the last piece of trim is installed and the floor is cleaned, we perform a final walkthrough with you. We’ll show you how to care for your new investment and ensure that every detail meets the "Strait Floors Standard." Our promise is that you will see the difference instantly!
Why Our Process Works
Since 2003, Chad and Steve have believed that the flooring industry should be about service, not just transactions. By focusing on a clear timeline and open communication, we take the stress out of the investment. You deserve to have the job done correctly and properly the first time.
Are you ready to start your timeline? Visit our locations page to find the showroom nearest you and let’s begin your home’s transformation together.
